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How do I cancel my book Club subscription?

  • Updated

To cancel your Book Club subscription, you must access your app store directly, before the renewal date of your plan.

Important: The Book Club subscription is contracted for a certain period. If you chose the quarterly, biannual, or annual plans, and you cancel your plan after the seven days in your free trial are over, only the future recurring payments will be canceled. You will continue to receive monthly titles until the end of the period of your subscription.

Watch out! Uninstalling the Skeelo app does not mean that your subscription is canceled.

If you subscribed through Apple Store, follow the steps below:

  1. Open the phone "Settings";
  2. Click on your name;
  3. Click on "Subscriptions";
  4. Click on the Skeelo subscription you want to cancel;
  5. Click on "Unsubscribe" (if this option is not available, your subscription has probably already been canceled).

If the option "Subscriptions" is not available in your device, click on "iTunes and App Store". Then, tap your Apple ID > View Apple ID, sign in, scroll down to Subscriptions, and tap Subscriptions.

You can find more information at How do I cancel an Apple subscription - Apple Support (BR).

Now, if you subscribed via Google Play, follow the steps below:

  1. Access the Google Play store;
  2. Check if you are logged into the Google Account you used to subscribe;
  3. Click on "Menu";
  4. Click on "Payments and subscriptions";
  5. Click on "Subscriptions";
  6. Choose the subscription you want to cancel;
  7. Click on "Cancel subscription";
  8. Follow the instructions on Google Play to confirm your cancellation.

If you still have questions about canceling through Google Play, go to Cancel, pause, or change a subscription on Google Play - Google Play Help.

Be careful! The cancellation IS NOT AUTOMATIC. If you don't want to continue getting books and exclusive extras, you must access your account and cancel your plan before its date of renewal to avoid unwanted charges.

Remember that you must cancel the plan before the next payment, according to the period of the plan you subscribed to. 😉

If you can't find the answers you're looking for in one of our Help Center articles, you can count on our customer experience team. Just call us using the chat available on the lower right side of the website.

Our best, 💚

The Skeelo Team 🐿️