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How do I cancel my Skeelo Premium subscription?

  • Updated

We're sorry you don't want to stay with us... 😔

The Google Play and Apple App Store manage and cancel Skeelo Premium subscriptions.

If you subscribed through Apple Store, follow the steps below:

  1. Open the phone "Settings";
  2. Click on your name;
  3. Click on "Subscriptions";
  4. Click on the Skeelo subscription you want to cancel;
  5. Click on "Unsubscribe" (if this option is not available, your subscription has probably already been canceled).

If the option "Subscriptions" is not available in your device, click on "iTunes and App Store". Then, tap your Apple ID > View Apple ID, sign in, scroll down to Subscriptions, and tap Subscriptions.

You can find more information at How do I cancel an Apple subscription - Apple Support (BR).

Now, if you subscribed via Google Play, follow the steps below:

  1. Access the Google Play store;
  2. Check if you are logged into the Google Account you used to subscribe;
  3. Click on "Menu";
  4. Click on "Payments and subscriptions";
  5. Click on "Subscriptions";
  6. Choose the subscription you want to cancel;
  7. Click on "Cancel subscription";
  8. Follow the instructions on Google Play to confirm your cancellation.

If you still have questions about canceling through Google Play, go to Cancel, pause, or change a subscription on Google Play - Google Play Help.

If you can't find the answers you're looking for in one of our Help Center articles, you can count on our customer experience team. Just call us using the chat available on the lower right side of the website.

Our best, 💚
The Skeelo Team